Password Policies & Help

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Category: Technology

Created on Wednesday, 13 April 2011 15:05

Last Updated on Wednesday, 28 September 2011 08:39

The password is the primary method of protecting confidential information we work with. As such, password security is important!

• Must be changed at least every 187 days.
• May be changed at most once every 24 hours.
• Must be complex, which means the password must:
  • Not contain your email account name or parts of your full name that exceed two consecutive characters
  • Be at least six characters in length
  • Contain characters from at least three of these four categories:
    • The uppercase letters A through Z
    • The lowercase letters a through z
    • The numbers 0 through 9
    • Special symbols such as !, $, #, %, “, +, etc.
• Must be unique across the most recent 20 passwords.

NB: Be aware that mobile devices, etc., will stop syncing after you change your password. You’ll need to enter your new password into the mobile device to resume syncing.

NB II: Accounts with passwords aged past the limit will be locked. To restore access, please call the main office.